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Nuralis — Support
Need help, found a bug, or have a question? Email planetbind+nuralis@gmail.com — from inside the app, Profile ▸ Support has "Report a bug" and "Request a feature" buttons that pre-fill your device and version details for you.
Frequently asked questions
Do I need an account?
No. Nuralis never asks you to sign in or create an account — everything works immediately. Your practice history syncs privately between your own devices through your iCloud account, and Planetbind never sees it.
What does Nuralis Premium unlock?
The full ambient sound library and saved mixes, every live background, all Drift visual variants, Flow's Fluid Studio customization, every daily-quote category and theme with up to two reminders a day, and every alternate app icon. Every practice — Breathe, Flow, Drift, and Sounds — already works for free.
How do I cancel my subscription?
On your device: Settings ▸ [your name] ▸ Subscriptions ▸ Nuralis. Or inside the app: Profile ▸ Nuralis Premium ▸ Manage.
Does Nuralis work offline?
Yes — the entire app works with no internet connection, including subscription status once it's synced at least once.
Does Nuralis collect analytics?
Only if you turn it on yourself. Settings ▸ Privacy has an anonymous usage analytics toggle, off by default — see the Privacy Policy for exactly what is and isn't sent.
How do I delete my data?
Profile ▸ Clear practice history removes every logged session, including the copy synced to your other devices through iCloud. Deleting the app removes everything else Nuralis stored on that device.